Chatbase
AI customer support agent trained on your site and documents, answering visitors autonomously
Overview
Chatbase lets you build an AI chatbot simply by pointing to your website, PDFs or documentation: the tool scrapes the content and automatically builds a knowledge base. The bot then answers visitor questions on your site, via chat, WhatsApp or Messenger. It is built for support and marketing teams wanting to reduce ticket volume without coding.
You can personalize tone, add actions (create ticket, transfer to human, call an API), and track conversations in a dashboard. Real use case: an e-commerce seller connects Chatbase to its FAQ and product pages to auto-answer delivery and return questions, 24/7.
Our verdict
One of the simplest AI support agents to deploy, with good features-to-price ratio on starter plans. The per-message credit system can get expensive if you use premium models or high conversation volume. A solid choice to launch a support chatbot fast without technical staff.