Helpjuice
Knowledge base and company wiki billed as a monthly flat rate rather than per seat, with AI search and design customization included
Overview
Helpjuice is a knowledge base and company wiki serving as both public help center and internal repository, with a versioning editor, typo-tolerant search, search analytics and a conversational assistant. The displayed grid is monthly and by tier, not per user: Knowledge Base at $249 per month for 30 users and 12 GB of storage, without the AI suite; AI Knowledge Base at $449 per month for 100 users, 24 GB and the full AI suite included; Unlimited AI Knowledge Base at $799 per month for unlimited users, 38 GB of storage, the AI suite, single sign-on and unlimited customization credits. A fourteen-day trial opens without a credit card, and design customization is included in all plans.
Helpjuice is not localized in French: the site, admin interface and documentation are in English, and no French version of the official site exists. What the publisher does announce is support for over fifty languages for published content, with sync of updates across language versions, letting you serve French-speaking readers without writers working in French in the tool. Version 3 API and webhooks are documented in the help center, alongside connectors to Slack, Zendesk, HubSpot, Intercom and Zapier. The limits are mostly budget and feature related: $249 per month is a high entry price for a microenterprise, the jump to the AI tier nearly doubles the bill, storage stays capped even on the high plan, and no annual discount is publicized.
Our verdict
Best for structures wanting a flat-rate knowledge base, regardless of seats, with effective search and rich design customization included. Not for you if your editorial team works in French in the tool or if budget is tight: the interface stays in English and the entry point is $249 per month with no announced degressive pricing.