Kore.ai

Kore.ai is an enterprise platform for building conversational AI agents for customer service (AI for Service) and internal productivity (AI for Work), with visual builder, multi-agent orchestration, and deployment to numerous channels. The Standard plan operates on a prepaid credit model: $500 credit offered for 90 days to new accounts, then billing at $0.2 per conversation with a minimum recharge of $100. The Enterprise plan bills per session (a 15-minute interaction block) at a custom rate, on request only. No fixed monthly amount is published for the Enterprise offer, which depends on volume and activated modules (search, contact center, automation).

Kore.ai offers no documented French-language interface on its official website, which remains in English and Spanish. The platform emphasizes enterprise security certifications and deployments in regulated sectors (banking, health), but no explicit GDPR compliance appears on the pages consulted. An API and developer SDK are offered, with documented integrations to Salesforce, Microsoft Teams, ServiceNow, Genesys, and NICE. Honest limitations: per-conversation billing at $0.2 each can climb quickly with high and unpredictable volume, the tool is primarily aimed at large organizations, and implementation requires a dedicated technical team rather than self-service deployment by a small organization.