
Nutshell
Light cloud CRM with AI to automate sales and analyze prospect behavior, at an affordable per-user rate
Overview
Nutshell is a light cloud CRM with a per-user, per-month tiered pricing model and modular approach: the Foundation plan ($13/month, $7 annual) targets newcomers with 10 AI outcomes, email and calendar sync and unlimited contacts; Growth ($25/month, $18 annual) adds 20 AI outcomes and activity reports; Pro ($42/month, $35 annual) offers 40 AI outcomes and 5 custom pipelines; Business ($59/month, $51 annual) and Enterprise ($79/month, $69 annual) add deeper sales automation and phone support. Supplemental modules (Marketing at $49/month, Engagement at $16/user, SMS, Nutshell IQ prospecting at $37/month, quotes and invoices at $79/month) layer on as needed.
Nutshell has no official French interface: the site and docs stay English, and the company doesn't tout European hosting. The tool offers a documented API at developers.nutshell.com for custom integrations plus Zapier connectivity to thousands of third-party apps. Nutshell's strength is accessible per-tier pricing (start at $7/month annual) and emphasis on sales AI (prospect scoring, action recommendations). The trade-off is unpredictable cost: add Marketing, SMS and prospecting and you easily go from $25/month to over $100/month per user, and early-plan reporting stays basic.
Our verdict
Best for small sales teams (2 to 10 people) wanting a light CRM, priced in progressive tiers, with AI help for prospect scoring and call priorities. Not for you if you need complex reporting or multi-channel automation: add-on modules quickly bloat the bill, and advanced features need buying multiple modules.