Assurance & banque

Overview

Shift Technology is a French company founded in 2014, a pioneer in AI applied to insurance. Its platform analyzes millions of claims in real time to detect fraud, accelerate settlements, and automate complex decisions. It is deployed at over 200 insurers worldwide, including AXA, Tokio Marine, and major European players.

The solution covers multiple modules: claims-fraud detection, claims-processing automation (auto, home, health, life insurance), and subrogation management. AI identifies up to 2x more potential fraud than traditional approaches and integrates natively with major insurance platforms (Guidewire, Duck Creek). An Azure OpenAI partnership has strengthened generative capabilities since 2024.

Our verdict

Ideal for large insurance companies and mutuals wanting to industrialize anti-fraud efforts and reduce settlement times. Avoid for small teams without dedicated IT: implementation is heavy, pricing high, and the tool requires deep system integration. Brokerage SMEs won't benefit directly.

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