Customer relations & support

Overview

SiteGPT transforms website content, documents, and external sources like Google Drive, Notion, or YouTube into a chatbot able to answer visitor questions in over 95 languages, with source attribution and automatic content refresh. The Starter plan, at $39 per month ($468 per year), covers one chatbot, 4,000 messages, and 1,000 pages indexed. The Growth plan, at $79 per month, scales to 10,000 messages and adds API access. The Scale plan, at $259 per month, covers 40,000 messages and daily source refresh. Beyond quotas, additional packs are charged as supplementary, at $39 per month per 5,000 extra messages, which can quickly add up for a high-traffic website.

SiteGPT offers no French-language interface or documentation: the product remains entirely in English despite its ability to answer visitors in many languages, including French. The publisher announces GDPR certification without specifying dedicated European hosting. A public API is available from the Growth plan onward for custom integrations, complementing native connectors to Slack, Zendesk, Crisp, and Zoho SalesIQ. Honest limitations: message quotas fill quickly on high-traffic sites, and each additional message tier adds $39 per month to the bill, a pricing model that may surprise an SME that has not anticipated its conversation volumes.

Our verdict

Best for SMEs and e-commerce businesses who want a support chatbot trained on their own website, with ready-to-use Slack and Zendesk integrations. Not suitable if your question traffic is unpredictable: each additional message tier adds $39 per month, a cost that quickly accumulates.

← Back to all tools