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Klaviyo vs Mailchimp

KlaviyoMailchimp
Rating⭐ 4.5 / 5⭐ 4.2 / 5
CategoryE-commerceMarketing & SEO
Pricing modelFreemiumFreemium
From~20 $/month (500 contacts)Free (up to 500 contacts); Essentials from $9.74/month (annual); Standard from $15.02/month
Ease of useIntermediateBeginner
French interfaceYesYes
APIYesYes
WebsiteVisit →Visit →

Our verdict: Klaviyo

Klaviyo is the #1 choice for a Shopify merchant that wants data-driven growth. Be aware: costs rise quickly as your contact base grows (billing by active profiles since 2025), and the learning curve for advanced automation takes a few weeks. Avoid if your list is under 500 contacts and you don't have email sequences to automate: Shopify Email will suffice.

Our verdict: Mailchimp

Best for SMBs new to email marketing who want a simple tool, free up to 500 contacts, with solid e-commerce integration. Avoid if managing a large contact base (pricing escalates quickly) or needing fine-grained behavioral automation: ActiveCampaign or Brevo will be more suited.

Still torn between Klaviyo and Mailchimp?

We look at what you actually need and tell you which one to set up (or a third that fits better).

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Klaviyo vs Mailchimp: which one? — librairy.io