1Highest rated
Slang.aiRestaurants & hospitality
AI phone answering service for restaurants: handles reservations and questions 24/7 with natural voice
Read the review →Best AI tools for taking orders over the phone (restaurant owner)
5 tools selected and reviewed
When the phone rings during the dinner rush, it's a missed order or a customer who hangs up. These restaurant-focused voicebots answer, take the order by voice, send it to the kitchen or register, and let your team focus on the floor.
Ranked from the most restaurant-specialized to the most general-purpose, based on understanding precision and ease of setup.
Our quick recommendation
2Excellent choice
SoundHound for RestaurantsRestaurants & hospitality
Voice AI for drive-thru and omnichannel ordering that responds, upsells, and charges without human intervention
Read the review →3Worth a look
PolyAITelephony & voicebots
Enterprise voice agents for very high-volume call centers
Read the review →All results
| Tool | Best for | Price | FR | Level | Verdict | Rating | |
|---|---|---|---|---|---|---|---|
| Slang.ai | AI phone answering service for restaurants: handles reservations and questions 24/7 with natural voice | Paid | — | Beginner | Very good | ★ 4.4 | |
| SoundHound for Restaurants | Voice AI for drive-thru and omnichannel ordering that responds, upsells, and charges without human intervention | Paid | — | Advanced | Good choice | ★ 4.0 | |
| PolyAI | Enterprise voice agents for very high-volume call centers | Paid | 🇫🇷 | Advanced | Very good | ★ 4.3 | |
 Retell AI | Low-latency AI voice agents, fast to deploy and reliable in production | Freemium | — | Intermediate | Very good | ★ 4.5 | |
 Synthflow | Build AI voice agents without code in minutes | Freemium | — | Beginner | Good choice | ★ 4.1 |
Frequently asked questions
What's the best AI for taking orders over the phone at a restaurant?
Slang.ai is purpose-built for restaurants: it answers, takes the order, and transfers urgent calls to a human. SoundHound for Restaurants is a solid alternative, especially for automatic upselling.
Can a voicebot truly replace a person on the phone in the kitchen?
Not entirely, but it handles repetitive calls (hours, takeout orders): Slang.ai and SoundHound for Restaurants manage the basics alone and transfer complex cases, while PolyAI or Retell AI work well if you have multiple locations to connect.
You work as restaurant owner and want to automate “taking orders over the phone”?
We help you choose and set up the right tool for how you work.
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