CloudTalk

Online phone system available in French, with numbers in 160 countries, autodialing and optional AI voice agents

Téléphonie & voicebots

Overview

CloudTalk is an online phone system for sales and support teams, with local numbers in over one hundred sixty countries, interactive voice system, automatic call recording, transcription and summaries. The annual billing grid ranges from €19 per user per month for Lite to €25 for Starter, €29 for Essential and €49 for Expert, the latter requiring a three-user minimum; in monthly payment the same plans shift to 27, 34, 39 and 69 €. Several blocks are billed separately and per user: Power dialer at €15, parallel dialer at €39, conversational intelligence at €9. AI voice agents fall under a separate grid, from €99 per month for AI Receptionist with 200 minutes and €225 for AI Specialist with 1,000 minutes.

CloudTalk publishes a French site at cloudtalk.io/fr and the app configures in French, making it a comfortable option for a French-speaking team. The publisher, European, announces on its pricing page SOC 2, GDPR and HIPAA compliance plus support available continuously on all plans. A public REST API is documented, authenticated by key and secret, with downloadable OpenAPI spec, rate limits exposed in response headers and access to call recordings; note that it is mostly read and create oriented, without partial update method. Native connectors cover HubSpot, Salesforce, Pipedrive, Zoho CRM, Microsoft Teams, Zendesk, Zapier and Make. The limit lies in stacking: between the seat, dialers, conversational intelligence and voice agents, the real invoice far exceeds the displayed entry price.

Our verdict

Best for French-speaking sales and support teams who want online telephony connected to the CRM, with a public pricing grid in euros and a French interface. Not for you if you are looking for a cheap business line: dialers and AI voice agents bill separately and quickly double the per-seat cost.

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