Rep AI

AI chatbot for Shopify that converts hesitant visitors into buyers through proactive conversations

E-commerce

Overview

Rep AI is a conversational chatbot built exclusively for Shopify that detects exit signals (scroll up, browsing slowdown) to intervene proactively with a personalized offer or help. It automatically scans your product catalog, FAQs, and store policies to answer questions without manual workflow setup.

Rep AI stands out through behavioral approach: rather than waiting for the customer to click chat, Rep AI initiates the conversation at the right moment based on a real-time intent score. It handles product recommendations, order status, and lead qualification without writing a single rule.

Our verdict

Rep AI is ideal for Shopify stores with high bounce rates or significant average order values that justify intervention before exit. Caution: the product is 100% Shopify, with no WooCommerce or other CMS integration. The interface is in English and French support is limited, so prefer Tidio or Crisp if your team isn't comfortable in English or if you're not on Shopify.

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Rep AI: pricing, review and alternatives — librairy.io