Stonly

Stonly is a knowledge management platform that turns help articles into interactive step-by-step guides, decision trees and contextual flows displayed directly in the app, rather than static pages to read. It adds a self-service widget, AI-generated replies from existing content and an MCP connector to plug external assistants. No price is published: the pricing page presents two offers, Small Business oriented toward autonomous setup and Enterprise for larger volumes, each directing to a demo or commercial conversation, with no amount displayed. Price thus depends on the scope negotiated, requiring a sales interaction to scope a budget.

Stonly is published by a French company based in Paris and the site language selector does offer French; the official help center exists in complete French version, easing onboarding by a French-speaking team. On hosting, developer documentation states that calls by default go through a European entry point, an instance hosted in a US data center only being used on explicit request, which is a useful argument for a GDPR file. The open API covers exporting and organizing guides and folders, querying AI replies and provisioning team members and groups, with version management and rate limits; over sixty ready-to-use connectors are announced, including Zendesk, Freshdesk, Salesforce, ServiceNow and Intercom. A widget API lets you drive display from site code. The main limit remains lack of public pricing, coupled with the design work required for guides to stay current.