SiteGPT vs Tidio
S SiteGPT |  Tidio | |
|---|---|---|
| Rating | ⭐ 4.1 / 5 | ⭐ 4.4 / 5 |
| Category | Customer relations & support | Customer relations & support |
| Pricing model | Paid | Freemium |
| From | Starter $39/month; Growth $79/month; Scale $259/month; Enterprise on request; +$39/month per 5,000 additional messages | Free (Starter ~$29/month) |
| Ease of use | Beginner | Beginner |
| French interface | — | Yes |
| API | Yes | Yes |
| Website | Visit → | Visit → |
Our verdict: SiteGPT
Best for SMEs and e-commerce businesses who want a support chatbot trained on their own website, with ready-to-use Slack and Zendesk integrations. Not suitable if your question traffic is unpredictable: each additional message tier adds $39 per month, a cost that quickly accumulates.
Our verdict: Tidio
Best simplicity-to-price ratio for very small businesses and e-commerce shops. Free plan is genuinely usable for testing. Heads up: unlimited Lyro AI quickly gets expensive. Switch to Intercom if your support team exceeds 3-4 agents.
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