Helpjuice vs Stonly
Helpjuice | Stonly | |
|---|---|---|
| Rating | ⭐ 4.2 / 5 | ⭐ 4.2 / 5 |
| Category | Customer relations & support | Customer relations & support |
| Pricing model | Paid | Paid |
| From | Knowledge Base $249/month (30 users, 12 GB); AI Knowledge Base $449/month (100 users, 24 GB); Unlimited AI Knowledge Base $799/month (unlimited users, 38 GB) | Pricing on request (Small Business and Enterprise offers presented without amounts, accessed by demo or commercial conversation) |
| Ease of use | Beginner | Intermediate |
| French interface | — | Yes |
| API | Yes | Yes |
| Website | Visit → | Visit → |
Our verdict: Helpjuice
Best for structures wanting a flat-rate knowledge base, regardless of seats, with effective search and rich design customization included. Not for you if your editorial team works in French in the tool or if budget is tight: the interface stays in English and the entry point is $249 per month with no announced degressive pricing.
Our verdict: Stonly
Best for French teams who want to guide the user step-by-step in the product rather than serve them an article to read, with a Paris-based publisher and European hosting by default. Not for you if you want a simple help center published quickly: building decision trees takes time, and no price is displayed.
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