Customer relations & support (12)
Document360
Documentation and knowledge base platform with AI, available in French, for publishing online help, manuals and procedures
Dixa
European omnichannel contact center with AI agent billed per conversation, designed for high-volume e-commerce brands
Zoho Desk
Ticketing software in French, billed in euros, for SMBs who want structured support without paying enterprise-suite prices
Tidio
Affordable live chat and AI chatbot to convert visitors into customers
Intercom
The AI customer support platform that automates replies and builds loyalty
Help Scout
Shared inbox and help center for support teams who want to handle email, chat and messaging without complexity
Stonly
French publisher of interactive guides and contextual help, turning support articles into step-by-step in-app flows
Helpjuice
Knowledge base and company wiki billed as a monthly flat rate rather than per seat, with AI search and design customization included
Hiver
Omnichannel customer service grafted onto Gmail, with a free plan and unlimited users for teams who want to avoid ticketing complexity
Zendesk AI
Enterprise customer support boosted by AI to automate tickets and conversations at scale
Crisp
All-in-one customer messaging with AI chatbot, European editor.
Kustomer
Customer experience platform built on a single timeline per customer rather than tickets, with integrated generative AI