Customer relations & support (20)

Document360

4.5/5

Documentation and knowledge base platform with AI, available in French, for publishing online help, manuals and procedures

Dixa

4.4/5

European omnichannel contact center with AI agent billed per conversation, designed for high-volume e-commerce brands

Zoho Desk

4.4/5

Ticketing software in French, billed in euros, for SMBs who want structured support without paying enterprise-suite prices

Tidio

4.4/5

Affordable live chat and AI chatbot to convert visitors into customers

Intercom

4.4/5

The AI customer support platform that automates replies and builds loyalty

AI chatbots built from your documentation, with French-language interface and documented GDPR compliance

Help Scout

4.3/5

Shared inbox and help center for support teams who want to handle email, chat and messaging without complexity

Enterprise platform for conversational AI agents for customer service and work, billed per conversation or on request

AI agent for websites billed at fixed rate, with no per-conversation surcharge unlike most competitors

Stonly

4.2/5

French publisher of interactive guides and contextual help, turning support articles into step-by-step in-app flows

Helpjuice

4.2/5

Knowledge base and company wiki billed as a monthly flat rate rather than per seat, with AI search and design customization included

Hiver

4.2/5

Omnichannel customer service grafted onto Gmail, with a free plan and unlimited users for teams who want to avoid ticketing complexity

Zendesk AI

4.2/5

Enterprise customer support boosted by AI to automate tickets and conversations at scale

Crisp

4.2/5

All-in-one customer messaging with AI chatbot, European editor.

Enterprise platform for omnichannel AI chatbots and voicebots, with a free plan billed per resolution beyond quota

AI chatbot trained on your website content to answer visitors, connectable to Slack, Zendesk, or Crisp

Kustomer

4.1/5

Customer experience platform built on a single timeline per customer rather than tickets, with integrated generative AI

Analysis of long and complex documents by AI, with source citation, for lawyers, researchers, and consultants

AI chatbot builder for Instagram, Facebook Messenger, and WhatsApp, designed to automate sales and support for SMEs

Chat with your PDFs and documents via AI, to extract sourced answers and create a chatbot trained on your content